Cancellations of Online Subscription Service:
As an online subscription service, you are free to cancel your membership at any time, regardless of the membership plan you choose. There are no refunds for any charges prior to your cancellation. If you feel that you have been erroneously billed, you may email us at info@ffacoach.com with your claim. If any error is found, we will refund it immediately. Refunds take from 2-5 business days to show up on your account.
Returning Promotion Bundled Products:
If your subscription entitled you to a bonus product, this product has zero return value and cannot be refunded. We will not accept any returns of these products.
For Items Received Damaged:
Any issues must be reported to us within 24 hours of receipt. The following procedures must be followed. Please keep all of the packing materials and boxes. E-mail us (info@FFAcoach.com) with detailed information regarding the issue. Please note if the above instructions are not followed your claim may not be covered under the shipping company’s insurance policy.
Website Return Center Address:
Avellan Enterprises Inc.
1423 SW 107 Avenue
Miami FL 33174
